How Maze tackles remote work challenges with team support sessions

4.4/5
Overall satisfaction with Oliva
90
Average NPS score from employees using Oliva
85%
Have done therapy
partner profile
Name
Size
Industry
Locations
Benefit manager
Maze
200
Tech
Fully distributed
Catherine Wilkinson
People Ops Manager
Name
Maze
Industry
Tech
Size
200
Locations
Fully distributed
Benefit manager
Catherine Wilkinson
People Ops Manager

Quick version

The challenge

Oliva's impact

Dealing with burnout and isolation at a fully remote company
Making employees feeling valued, from hiring to layoffs
Making sure employees actually use available wellbeing support

The challenge

Oliva's impact

Dealing with burnout and isolation at a fully remote company
Team sessions facilitated by Oliva specialists sparked meaningful team growth and development
Making employees feeling valued, from hiring to layoffs
Seamless transition to personal Oliva accounts for continued access to mental wellbeing support
Making sure employees actually use available wellbeing support
Fast, effortless matching and access to quality, remote 1-to-1 support
Remote working

Setting expectations between distant colleagues

As a fully-remote company, Maze faces some unique challenges.

Because there’s no physical separation between work and home, some employees struggle to switch off. For others, it can get overwhelming or lonely.

Oliva’s team sessions helped Maze tackle relevant topics like burnout, allowing employees to share, grow, and learn from each other in a supportive group setting.

Employees can then explore these topics in more depth through 1-to-1 therapy or coaching.

“You’ve got to understand each other’s struggles to know how best to work together. Oliva workshops helped us connect as a team and set expectations collectively.”

Catherine Wilkinson

People Ops Manager at Maze

Hiring and layoffs

Standing out with employee duty of care

Maze operates in a crowded market of remote SaaS companies that offer impressive benefits. How could they stand out to prospective hires?

Oliva’s free, ongoing mental & professional wellbeing support helps Maze attract quality candidates.

Maze also didn’t want to neglect those leaving the company due to layoffs. They wanted to support affected employees through the stress and uncertainty.

So Maze funded additional 1-to-1 Oliva therapy sessions as part of an empathy-driven severance package. And all outgoing employees can seamlessly transition to a personal account for lifelong access to mental wellbeing support. 

“Oliva is a real value statement for us. It helps us show that we care about employees as people—not just workers.”

Catherine Wilkinson

People Ops Manager at Maze

Accessible support

Giving employees easy access to mental wellbeing support

Before Oliva, Maze employees had coverage for therapy through the company’s private healthcare plan. But they were reluctant to use it. 

Employees were unsure what their plan covered. They had to research, find, and travel to see a therapist, which felt daunting. So they put it off. 

Employees now get matched to a well-suited Oliva therapist in minutes—effortlessly, without leaving their home. 85% have tried Oliva therapy.

“Oliva is free for employees and online—you don’t drive anywhere to get support. That’s a real benefit for us as a remote team.”

Catherine Wilkinson

People Ops Manager at Maze

Rated #1 mental wellbeing platform in Europe by employees

Illustration
73%
say Oliva makes them more likely to stay at their job
88%
rank Oliva in the top 3 benefits their company provides
62%
say Oliva motivates them to go above & beyond at work

The group sessions are so good, you don't have to say a word if you don't want to, and you can really take something away from it. Some of the things I was told to practise have stuck with me.

Author
Kira Mack
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Oliva Health has effectively released my stress. The therapy session has been surprisingly effective. This is the first therapy session I've had in my life, but it turned out to work out so well.

Author
Alex Wang
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This service is such a blessing! I’ve had two therapists prior to this, both via the NHS and took up to 1.5 years each to access. Oliva paired me with a therapist within days and offered an appointment within a week.

Author
Olivia Hedges
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Oliva is a really good service for mental well-being and i would recommend to anyone wanting to make sure that employees feel valued and taken care of. Booking sessions is extremely easy. Would highly recommend.

Author
Giovanni Piazza
Community Growth Strategist
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I’ve always been very skeptical about therapy. However, I needed some help after being unable to handle a personal situation alone, so I decided to take advantage of Oliva. I could not be happier with that decision.

Author
Xavi Solà
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I've been using Oliva regularly for individual therapy & manager coaching for 1.5+ years now as it's helped me massively on my personal and professional journeys. It's without a doubt the most valuable perk I get access to.

Author
Maria Jose Contreras
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It's a really great wellness hub. This services makes therapy and wellness accessible. A great tool in work life balance and increasing work quality.

Author
hannah
Workplace Culture Evangelist
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Great support from the Oliva team and would recommend to anyone looking to improve their wellbeing in their their personal or professional lives.

Author
Ronan McStravick
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Oliva was provided by company and I'm so happy as it finally gave me the push I needed to talk to someone professionally. In my sessions I feel very relaxed, at ease, and, most importantly, listened to.

Author
Donna Bloss
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